Return and Refund Policy

We offer a 30-day return policy on eligible, non-custom products. You have 30 days after receiving your order to request a return.

Return Eligibility

To qualify for a return, the product must be:

• Unused, uninstalled and in its original condition

• Returned with its original packaging

• Accompanied by your order number or proof of purchase

Decals that have been installed, partially installed, peeled from the backing paper, damaged or altered cannot be returned.

To request a return, contact us at sales@landmcustomgraphics.com before sending anything back. Returns sent without prior approval may not be accepted.

Customers are responsible for return shipping costs unless the product arrived damaged, defective or incorrect. Original shipping charges are nonrefundable.

Custom and Personalized Products

All sales of custom and personalized decals are final. Because these products are created specifically for you, they cannot be returned, exchanged or refunded because of a change of mind, incorrect measurements, color preference or customer-approved design details.

Please carefully review all spelling, measurements, colors, vehicle information and artwork before approving a custom design. Once a design is approved and production begins, changes or cancellations may not be possible.

We will correct or replace a custom product if it arrives damaged, has a manufacturing defect or does not match the approved design. Please contact us within 7 days of delivery and include your order number and clear photographs of the issue.

Please note that colors displayed on phones, computers and other screens may differ slightly from the actual printed colors. Minor color variations are not considered defects.

Damaged, Defective or Incorrect Items

Please inspect your order when it arrives. If your product is damaged, defective or incorrect, contact us within 7 days of delivery at sales@landmcustomgraphics.com. Include your order number and photographs so we can review the issue and make it right.

Refunds

Once an approved return is received and inspected, we will notify you whether the refund has been approved. Approved refunds will be issued to the original payment method.

Please allow additional time for your bank or credit card provider to process the refund.

Exchanges

We do not offer direct exchanges. If you want a different eligible, non-custom product, request a return and place a new order after your return is approved.

Contact Us

For return questions, contact:

L&M Custom Graphics LLC
Email: sales@landmcustomgraphics.com
Phone: 937-541-1862